I have recently installed Landesk, and the Landesk Management Console crashes. There are 2 events in the Windows log - Application event viewer. Can anyone point out to me what I've done wrong or need to check?
Log Name: Application
Source: .NET Runtime
Date: 17/08/2015 2:36:35 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CATH-APP04.catholic.int
Description:
Application: Console.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(System.String, System.Object[])
at LANDesk.ManagementSuite.Data.CoreSettings.CoreSettings.GetSingleSignOnSetting()
at LANDesk.ManagementSuite.Data.WebServiceHelper.GetSingleSignOnSettings(System.String)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm. (System.String, System.String)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm..ctor(System.String, System.String, System.String)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(System.String, System.String, System.String)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(System.String)
at LANDesk.ManagementSuite.WinConsole.Console.Console.Main(System.String[])
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='.NET Runtime'/><EventID Qualifiers='0'>1026</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2015-08-17T04:36:35.000000000Z'/><EventRecordID>8444</EventRecordID><Channel>Application</Channel><Computer>CATH-APP04.catholic.int</Computer><Security/></System><EventData><Data>Application: Console.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(System.String, System.Object[])
at LANDesk.ManagementSuite.Data.CoreSettings.CoreSettings.GetSingleSignOnSetting()
at LANDesk.ManagementSuite.Data.WebServiceHelper.GetSingleSignOnSettings(System.String)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm. (System.String, System.String)
at LANDesk.ManagementSuite.WinConsole.Console.LoginForm..ctor(System.String, System.String, System.String)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(System.String, System.String, System.String)
at LANDesk.ManagementSuite.WinConsole.FormMain.Login(System.String)
at LANDesk.ManagementSuite.WinConsole.Console.Console.Main(System.String[])
</Data></EventData></Event>
Log Name: Application
Source: Application Error
Date: 17/08/2015 2:36:35 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CATH-APP04.catholic.int
Description:
Faulting application name: Console.exe, version: 9.60.0.244, time stamp: 0x53a2dbcd
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c
Faulting process id: 0x1270
Faulting application start time: 0x01d0d8a64ba9b36f
Faulting application path: C:\Program Files\LANDesk\ManagementSuite\Console.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 8a6cf252-4499-11e5-80cb-005056b638dd
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-08-17T04:36:35.000000000Z" />
<EventRecordID>8445</EventRecordID>
<Channel>Application</Channel>
<Computer>CATH-APP04.catholic.int</Computer>
<Security />
</System>
<EventData>
<Data>Console.exe</Data>
<Data>9.60.0.244</Data>
<Data>53a2dbcd</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54505737</Data>
<Data>e0434352</Data>
<Data>0000000000008b9c</Data>
<Data>1270</Data>
<Data>01d0d8a64ba9b36f</Data>
<Data>C:\Program Files\LANDesk\ManagementSuite\Console.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>8a6cf252-4499-11e5-80cb-005056b638dd</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>