Agent version 2018.1 for Windows Configuration does not not have the option Real-time Inventory and Monitoring
CAUSE: Activation credentials used to activate the Ivanti Endpoint Manager ( EPM ) version 2018.x does not contain the license for the EPM version 2018.x
Note: Management Console on the EPM 2018.x Core Server > Configure > Product Licensing... shows Product Name: Ivanti Endpoint Manager powered by Landesk Version: 10.1 where version 10.x is the version for the EPM version 2017.x, whereas EPM version 2018.x is and should be version 11
RESOLUTION: Contact Ivanti's technical support or your Account Manager and request to have the license for the Ivanti Endpoint Manager ( EPM ) version 2018.x to your Core Server activation credentials. Then activate / reactivate your EPM 2018.x Core Server and verify within the Management Console on the EPM 2018.x Core Server > Configure > Product Licensing... that the Product Name: Ivanti Endpoint Manager powered by Landesk shows Version: 11.0
From within the Management Console on the EPM 2018.x Core Server verify that the Agent Configuration now has the option Real-time Inventory and Monitoring available within the Agent for Windows.
Ivanti's Licensing Portal https://portal.ivanti.com can also be used to check the licensing.
Welcome to Ivanti's Licensing Portal.
Your organization's username and password should have been emailed to you upon completion of your order.
You can also sign in using your Ivanti community ID.
Sign in using your emailed credentials
If you have forgotten your username and/or password raise a Licensing Case here.