How to troubleshoot the Web Console Error: "Unable to Validate the Current...
DescriptionThis is a Comprehensive Guide for troubleshooting Web Console Error: "Unable to Validate the Current User with the Database". This guide was designed to pinpoint the area causing the problem...
View ArticleDatabase upgrade to service pack
i had to build a new virtual server and do a complete re-installation of landesk 9.5 to fix my console issues on my core server. i did a side by side migration so both servers are live, except the new...
View ArticleCannot login to console as a LANDesk Administrator
Hi All, One of the user cannot login to the console this week, as he is a LANDesk Administrator. When I check the console.exe.log, I saw a below message: 09/06/2013 11:21:40 INFO 5472:Main Thread...
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Network Logins appearing as soft deletes
Hi Im a newbie to LANDesk so sorry if this is really simple! A user in question wants two network logins connected to her landesk user account. One i can add but her second login will not be added...
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Console commands run as the user logged into the Operating System not the...
DescriptionConsole commands run as the user logged into the Operating System not the User Logged into the Console. Many security models require that users log into windows operating system as a user...
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Right click LANDesk Console options fail to run
From within the LANDesk Console one of the more useful features is the ability to right click a machine and perform administrative tasks. Some of these tasks are: Request an inventory scanWake up a...
View ArticleCan showing the last username in the 32-bit console be disabled?
QuestionThe 32-bit console shows the last logged in user. Can showing the last username in the 32-bit console be disabled?AnswerYes. 1. Open theCoreConnectionMRU.xml with a text editor and remove the...
View ArticleProblem multi-select devices in 32-bit console
We are having an intermittent problem with trying to select multiple devices in the 32-bit console. The problem doesn't seem to limit to any particular view. It happens in All devices, Scope, or...
View ArticleFailed to login
Hi All, I have activate the trail license and will be expired on 9th Jan 2014, but when I login to the console, a message "The core server you are connecting to does not appear to have a valid...
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OS X integrated security
Hi, I use a VPN to connect my iMac to my entreprise network.When connected, I can go on the LANDesk web console.I installed the Remote Control plug-in.But, now, the console open with an alert message...
View ArticleHow do I update LDAP sources on the core and in RBA?
Question: How do I update LDAP sources on the core and in Role Based Administration (RBA)? Answer: Manage core server LDAP sources via the following: Configure > Manage Active Directory sources...
View ArticleCan't Add Analyst Role to User
Hi, I haven't had a problem dragging and dropping a group or role to a user before and have done so with the Analyst role in the past. However, I am now receiving the following error message: "Could...
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Exception: Object reference not set to an instance of an object
Hey everyone - Has anyone run into this error since the upgrade to 9.5? The web console is on Server 2008 R2 x64 and our core is running SP1 with the vulscan patch and the TVT Toolkit. It looked like...
View ArticleConsole Initialization Error HTTP Status 405
I am installaing LDMS 9.5 on a test environmemnt core server. Everything has installed well with no errors. However when trying to log on to console for the first time I am getting a login error...
View Articlereal-time monitoring page error
Hi All, When I open a real-time monitoring page, I got an error "An add-on for this website failed to run. Check the security settings in Internet options for potential conflicts". As the result of...
View Articlereal-time monitoring windows event log doesn't work
Hi All, Just find that the windows event log doesn't work on rela-time monitoring. i.e. when I check the device real-time inventory, the windoows event log section all show "unknown". Any idea? Terry
View ArticleDatabase upgrade to service pack
i had to build a new virtual server and do a complete re-installation of landesk 9.5 to fix my console issues on my core server. i did a side by side migration so both servers are live, except the new...
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Error When Create New User
When i am create "New Analayst User" / "New End User" / New Account Manager User / New System User. Show exception ERROR, like a picture How i am check the detail error in console ??? And please...
View ArticleCannot virtualize the landesk console 9.5 sp1 using Microsoft Appv
Hi, I am trying to appv the landesk console. I am using Microsoft Appv 4.6 and after I appv it, I try to connect to our landesk server and I receive this error System.EnterpriseServices,...
View ArticleAudit Trail
Hi All, Does anyone know where I can find the log file about the console login? We want to find out the people who logged on to the LANDesk console. Regards, Terry
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